// terms

Terms of Use

These terms govern access to the Claru website, collector registration, video submissions and dataset licensing. By using our services you confirm that you have read and fully accept the conditions below.

Last updated: September 1, 2026Legal document
01

Acceptance of terms

By creating an account, submitting content or browsing claru.org you enter into a binding agreement with Claru. If you disagree with any clause, do not use the platform.

If you accept these terms on behalf of a company, you confirm you have authority to bind that entity.

02

Definitions

For the purposes of this document, the following definitions apply.

  • Platform — the website, app and tools operated by Claru.
  • Collector — a registered individual who records and submits content.
  • Submission — each video, image or file set sent for a task.
  • Dataset — a curated, annotated collection licensed to clients.
  • Client — an organization licensing datasets or commissioning custom collection.
03

Registration and eligibility

You must be 18 or older and provide true, complete and up-to-date information. Each person may keep only one account; duplicate accounts are suspended and pending payouts may be withheld.

You are responsible for keeping credentials confidential and for reporting unauthorized use immediately.

04

Submission rules

Every task has specific instructions on framing, duration, lighting and context. Submissions that do not follow the instructions may be rejected without payment.

Fraudulent, duplicate or recycled submissions from other platforms lead to account termination and forfeiture of open balances.

  • Record only where you are allowed to film.
  • Obtain consent from every identifiable person in the scene.
  • Do not submit third-party content, copyrighted material or screen recordings.
  • Do not include minors, banking data, documents, health information or intimate content.
  • Do not use AI-generated or manipulated content to simulate real capture.
05

License and intellectual property

You keep copyright over the content you submit. By having a submission approved, you grant Claru a worldwide, perpetual, irrevocable, transferable, sublicensable and paid license to store, reproduce, edit, annotate, distribute and license that content for artificial intelligence research, training and evaluation.

The Claru brand, website, documentation, annotation tools and curated datasets belong to Claru and may not be copied, resold or used to train competing models without written permission.

06

Collector payouts

The value of each task is shown before submission. Payment is due only for submissions approved in quality control and is processed in the next payout cycle through the method set in your account.

You are responsible for taxes in your jurisdiction. Incorrect payout details may delay transfers; balances unclaimed for 12 months may be canceled after prior notice.

Quality control

Every submission goes through automated checks and human review. You may dispute a rejection within 30 days and a different analyst will review it again.

07

Prohibited conduct

It is expressly forbidden to use the platform to:

  • Break laws, third-party rights or privacy rules.
  • Circumvent technical limits, scrape data or access restricted areas.
  • Introduce malware, overload infrastructure or test vulnerabilities without authorization.
  • Harass, discriminate against or threaten anyone, including our support team.
  • Resell access, tasks or datasets.
08

Service availability

We work to keep the platform continuously available, but interruptions may happen for maintenance, updates or reasons beyond our control. We do not guarantee a minimum volume of tasks or the continuity of specific campaigns.

09

Limitation of liability

To the maximum extent permitted by law, Claru is not liable for lost profits, data loss or indirect damages arising from use of the platform. Claru's aggregate liability is limited to the amount paid to you in the 12 months before the triggering event.

Nothing in these terms excludes liability that cannot be excluded under applicable law, including consumer rights.

10

Suspension and termination

You may close your account at any time. We may suspend or terminate access for breach of these terms, suspected fraud or legal requirements, stating the reason whenever possible.

Termination does not affect licenses already granted over approved submissions or payment obligations already due.

11

Governing law and venue

These terms are governed by the laws of the Federative Republic of Brazil. The courts of São Paulo/SP are chosen to settle disputes, except where the law grants consumers the venue of their domicile.

12

Changes and contact

We may change these terms to reflect legal or operational changes, with at least 15 days' notice for material changes. Continued use after the effective date means acceptance of the new version.

Questions about these terms: contato@claru.ai.

Questions about this document?

Our privacy team answers data subject requests and contractual questions within 15 business days.